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eFACiLiTY® - Facility Management Software

eFACiLiTY® is a modular facilities management system that works together with your business and allows day-to-day management of the processes, automates operations, provides a management dashboard for critical analysis and enables enterprise wide control in the most intelligent and efficient way.

eFACiLiTY® offers an environment that could provide enhanced productivity, safety, comfort, convenience and cost effective operations through seamless integration, interaction and optimization of all functional control systems in real time, seamlessly, effectively and efficiently.

eFACiLiTY® not only integrates and simplifies the operation of facilities and building systems, but also links them to the enterprise management systems allowing enterprise-wide connectivity, monitoring and reporting of vital operational information. As a result, businesses and organizations can establish healthier, more productive and safer environments - at lesser costs and efforts.

Maintenance Management System

This module provides Enterprise Asset Management (EAM), Property Management and Computerized Maintenance Management (CMMS) features that facilitate the asset managers to track, maintain and manage their assets, properties, facilities and equipments and get the best performance by them throughout their life-cycle.
The following key functions are covered in this module

  • Asset Management
  • Maintenance Management
  • Work Order Management
  • Resource Management
  • Procurement Management
  • Contract Management
  • SLA Management
  • Stores and Inventory Management
  • Property Management
  • Key Management
  • Email / SMS / MMS Alerts

Key Features

  • Six level Asset Tree to manage multi-site, multi-location, multi-organization assets
  • Asset / Equipment type wise form design for adding custom fields enabling capturing all asset relation information
  • Asset tracking with asset valuation, cost history, warranty, vendor, technical documentation and list of spare parts
  • Preventive (scheduled) Maintenance work orders scheduled by days or usage
  • Demand (breakdown) Maintenance templates for fast response to common tasks
  • Auto generated work orders based on maintenance policies, alarms and reading based triggers
  • E-mail escalation on work orders yet to start after due date
  • Resource scheduling, spare parts requirement planning and maintenance calendar functions
  • Department wise labor/technicians, rates
  • Budgets, Forecasts and analysis
  • Vendor database wise contact information, parts purchased, purchasing history, rate contracts, other contracts and service level agreements (SLA)
  • SLA based escalation and performance analysis of execution of work - both internal and external
  • Request for Quotations (RFQ), Quotation Analysis and Placement of Orders
  • Purchase Requisitions, Purchase Orders, Receipt of Goods, Return of Goods
  • E-mail escalation if the ordered items are not received after raising the Purchase order.
  • Inventory tracking with vendors, costs, reorder quantities, stock location, warehousing
  • Tightly integrated with the Help Desk module for remote Job Requests handling
  • Invoicing, Time Cards, Keys, Downtime recordings are other modules
  • Large number of pre-defined reports, graphs, standard KPI's, real-time KPI's and charts
  • Maintenance Dashboard with multi site KPI's
  • Tightly integrates with Building Management Systems (BMS) like Tridium's Niagara Framework, Siemens' Desigo Insight, Schneider's TAC Vista and Ion etc.
  • PDA / Mobile Integration for Inspection, Stock Taking, Work Order Management, Readings, Status Alerts etc
Visitor Management System

The security requirements of large organizations and infrastructure are challenging and growing increasingly. Visitors should be screened, registered, signed in quickly and allowed to visit only the relevant areas via integration with access control devices. These challenges are managed efficiently by eFACiLiTY®'s Visitor Management system.

Key Features

  • Online requests for appointment
  • Appointment approval and rejections
  • Pre-registration of groups and individuals for one or multiple days
  • Email notifications on requests, approvals and rejections
  • Today's appointments and expected visitors
  • Visitor self sign-in using touch screen kiosks
  • Visitor sign-out
  • Business card scanning for speedy registrations
  • Visitor history tracking
  • Blacklisting of Visitors
  • Visitor Photo Capture
  • Visitor Signature Capture
  • Items carried in/out scanning
  • Visitor/ contractor - badge / pass printing
  • Visitor badge designer
  • MS Exchange integration for appointments calendar
  • Access control system integration
  • Can be centrally implemented to monitor all your locations across the country

Space Management System

Space Management helps in ensuring effective and efficient use of space available in a facility. eFACiLiTY® – Space Management System helps in tracking the space available in the facility and allocate space to departments and employees in an efficient manner, track occupancy for utilization analysis and reporting, help in department or project or account wise charge back and accounting leading to an efficiently managed space. The ability to manage the space by visualization of floor-plans by importing AutoCAD drawings, visually allocating space and display of utilization analysis dashboard augment the user friendliness multi-fold.

Key Features

  • Create and manage Space Inventory along with their AutoCAD floor-plans
  • Assignment of space ownership to departments, accounts or projects
  • Seat Allocation to employees based on department, account or project
  • Provision for cross utilization of space across departments, accounts or projects
  • Provision to allocate for specific time-slots, shifts and duration
  • Attached facilities provision to view available facilities in the space
  • Setup and manage Space Inventory visually by way of Floor-plans
  • View utilization, occupancy, free space and allocate space visually using floor-plans
  • Extensive reporting capability to view
  • Occupancy by department, account or project or by space group
  • Free space by department, account or project or by space group
  • Utilization analysis by department, account or project or by space group
  • Cross department, cross account or project wise charge back reporting
  • Multi-site, multi-organization capability

Helpdesk and Knowledgebase

eFACiLiTY®'s helpdesk module manages the work flow of registering, assigning and resolving of the job requests, problems reported and calls received by the call center by way telephonic calls, emails and alarms from the control systems. Knowledge base helps the helpdesk operators by providing vital information on standard solutions, past solutions history, approved solutions or best practices for faster resolution of calls.

Key Features

  • Online call booking, emails, tele-calls and control system alarms
  • Register Problems, Job Requests, Calls
  • Priority assignment, nature of faults
  • Assign, distribute, monitor
  • Self assignment by the operator
  • Escalation based on standard SLA
  • Recording of all events throughout the life cycle of a call
  • Exchange of information between job requestor and operator via Message option
  • Raise, Track and Close Work Orders
  • Record solutions and post in Knowledge base
  • Service Level Analysis
  • Faults and Solutions history
  • Fully indexed data for fast searching
  • Simple and advanced search functions
  • Call response analysis
  • FAQs and Links
  • Improves customer satisfaction

Facility Booking System
eFACiLiTY®'s Facility Booking system helps streamlining of reservation and usage of common and individual facilities by businesses within a facility or building complex. The internet/intranet enabled facility booking, approval and billing operations across organizations enhances operations efficiency. Meeting rooms, conference halls, desk space, office space auditoriums, high cost equipments, training facilities etc. can be booked via the system.

Key Features
  • Facilities Directory
  • Online/Offline booking requests
  • Visual Booking using graphical interface
  • Confirmation, Rejection, Suggestion of alternate facilities
  • Re-allocation, Cancellation
  • Email / SMS notifications on Requests, Approvals and Cancellation
  • Utilization Analysis
  • Billing of Reservations & Cancellations
  • Inviting Internal & External Attendees for meetings
  • Scheduling of Refreshments Orders to Catering
  • Switch On/off HVAC and lighting automatically
  • Active Directory Integration
  • Pre-registration of Attendees with Visitor Management
  • Car Park Booking

Time and Attendance System

The time and attendance system of eFACiLiTY® provides improved efficiency, accuracy and productivity to the resource management and pay-roll process of organizations. This system has the roster management module inbuilt and integrates with the time & attendance and access control hardware systems to provide attendance, late clocking exceptions, overtime information of employees to the HR, Payroll and their respective departments.

Key Features

  • Employee profile
  • Shift management and Roster generation
  • Roster approval and re-assignment
  • Employee / Department shift calendar
  • Track time-in and time-out of every personnel
  • Late clock-in, early clock-out and other exceptions list
  • Overtime calculation and reporting
  • Leaves Processing & Workflow Management
  • Integration with multiple access control systems
  • Export data to Payroll Systems

Building Management System Integration

eFACiLiTY® integrates seamlessly with popular Building Management Systems (BMS) / Building Automation Systems (BAS) like the Tridium's Niagara Framework, Siemens' Desigo Insight, Schneider's TAC Vista and Ion, Carrier Race's WebCTRL, Honeywell's EBI, Azbil's savic-net FX etc.
The following functionalities are achieved by integrating eFACiLiTY® with any BMS / BAS systems:

Fault and Warning Alarms based Work Order Triggering
eFACiLiTY® captures the fault and warning alarms triggered by the functional building / facility systems inclusive of building control systems, M&E services, fire protection, access control, security systems etc. and generates the break-down / maintenance work orders automatically.

Switching HVAC / Lighting in Conference / Meeting Rooms
eFACiLiTY® Facility Booking System, based on scheduled meetings and user preferences by integrating with BMS/BAS systems can switch-on the lighting, set the air-conditioning to the user preferred temperature etc. a few minutes before the scheduled meeting. At the end of the meeting, after a grace period, the system switches off the equipments automatically leading to energy conservation, automation and better user comfort.

Key Features

  • Auto trigger fault alarm based break-down maintenance work orders
  • Auto generate usage based preventive maintenance work orders
  • Switch-on air-conditioning or heating and set to preferred temperatures, lighting and other equipment before a scheduled meeting
  • Switch-off lighting, air-conditioning / heating and other equipments at the end of the scheduled meetings
  • Automatically read energy meter readings for electricity, water, gas, chilled water etc.

Energy Dashboards

The energy dashboards are used for monitoring the metrics of running actual buildings and they show real-time resource use information / consumption metrics and is catching up with the "smart" and "green" buildings. This is the latest in helping buildings maximize their "greenness".
Power Generation, Carbon Footprint and Monetary Savings" instead of "Power Generation and Monetary Savings. eFACiLiTY® Energy Dashboards provides a high level view of the Energy Utilization, Water Consumption, Green Power Generation and Monetary Savings with drill-downs for more detailed analysis. Energy utilization thresholds configuration, alerts on excess utilization, knowledge repository recording reasons for excess or lower utilization etc are available for detailed investigation resulting in energy conservation and cost savings. The data is gathered from Building Automation and Control Systems (BMS / BAS) providing high accuracy. Interfaces can also be custom developed to read data directly from the Meters / devices that support popular protocols.
The intuitive management dashboards are developed using Microsoft Silverlight technology providing excellent user experience and is a must have tool for the top management and managers of green buildings and large facilities.

Key Features

  • Draw resources consumption trends (weekly, monthly, yearly etc.)
  • Alerts on consumption beyond set limits
  • Bar / Trend / Pie Charts for easy analysis
  • View detailed consumption breakup data with comparison
  • Recording history for increase or decrease in consumption for future analysis
  • Green house gas accounting / Enterprise carbon accounting
  • Green building certification related reports
  • Monetary Savings Reports
  • Integration with Building Automation and Control Systems (BMS/BAS)
  • Custom integration with Meters / devices that support popular protocols

eFACiLiTY® Mobile

eFACiLiTY® Mobile works on devices like Mobile Phones, PDAs (Personal Digital Assistant) and Tablets running on any of the following operating systems:

  • Microsoft Windows Mobile 5, 6, 6.1, 6.5
  • Microsoft Windows Phone 7.0, 7.5, 8.0
  • Apple iOS 4+
  • Google Android 2.3+, 4.0+
  • BlackBerry OS 6+, Tablet OS 1+

    • This enables the eFACiLiTY® to be extended to service technicians performing the facility management and maintenance operations and managers overseeing them using devices like Windows Phones, Apple iPhones, Apple iPADs, Android Phones, Android Tablets, BlackBerry Phones, BlackBerry Tablets etc on the move. eFACiLiTY® Mobile Online: The online version runs on devices using GPRS / WiFi and connect to the eFACiLiTY® server application to access the live data and perform live operations.

      eFACiLiTY® Mobile Offline: The offline version is used in situations where the GPRS / WiFi connectivity to the eFACiLiTY® server application is not feasible and in this scenario the data transfer happens periodically by way of connecting to the server application when the connectivity is available in a batch processing mode.

      Key Features
      • Maintenance & Facilities Management:
      • Asset Tracking
      • Asset creation by capturing basic equipment details

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