Lepide Active Directory Self Service
Time is the greatest tool for business, spend it for the right customers with Lepide. LepideActive Directory Self Service solution will help you handle swarming helpdesk calls. A recent study has estimated that the IT industry spends around $30 for a helpdesk call. Experts are actively on the look-out for various ways to minimize the cost and meet the target. It is very important to automate non-profit making yet essential tasks, to add more value to the business. This allows IT teams to decentralize tasks such as password reset and account unlock, and also provides an option to authenticate team members to take on these tasks without having to call the IT. So, the benefits of this directory percolates right from the organization to the end user making it as 'ease experienced like never before'.
We give IT teams the power to delegate Active Directory update and password reset to the users
The power to delegate: - it's all preset and you just have to choose and click and that's it! By using this straightforward web based interface, IT teams can assign control of tasks like password resets, profile updates and account lockouts to the end users. Eventually, the end user can delegate the same to the co-workers. This gives a huge relief from errors due to manual handling. So, the result being reduced downtime, more account control and increased employee productivity.
We provide the ability for users to unlock accounts either via GINA/CP or any web enabled device
Unlock accounts from any device: - setting password when you are locked out of your account cannot be simpler than this. This solution completely integrates with GINA/CP, wherein users press 'ctrl+alt+delete' as they would otherwise do to meet with a series of questions or either use a OTP to regain access. Deployment of Gina integration also comes with options - bulk script via GPO or through local direct installation or via an agent that can be automated to deploy from the main console.
We provide an intuitive and powerful dashboard to provide a bird's eye view of activity
Intuitive dashboard: - when you need the aerial perspective of all the accounts, password resets and user delegations, here is the big screen for you with all that you need projected at a single easy to decipher presentation. So, now you can spot the trends of the overall activity in the past seven days. This feature mainly helps to keep abuse and troubles at bay as it is a visual way to keep a check on the active directory identity management.